Comet administration - what does this mean for consumers?
I bought my KDL-46HX853 from Comet last week along with an expensive accidental damage warranty (I know but I got 25% off it and my last telly - a KDL-40EX503 bit the dust after my 2 year old assualted it with a metal hairbrush).
Does anyone know how this administration will affect me if anything geos wrong with my TV (either a fault) or accidental damage?
Cheers
There's a possibility the administrator might keep some of the stores trading, in theory it should honour the warranties, but we'll have to see how this story develops.
I have no access to radio at the minute - can you please post an update if there's one on radio 5?
Bad news for those with vouchers or waiting on goods apparently. Nothing else yet.
I feel sorry for the staff but it won't be missed by me, poor shop with poor choice and poor customer service
My local one was a pretty awful place to be in. I was obvious long ago that some money needed to be spent on staff and the physical stores themselves. I'm sure there are many other factors too.
The 5 Live feature is over now I think, and was next to useless. They spoke to a bloke who was on his way to Comet to spend hundred's of punds worth of vouchers and he made a jibe about buying "something with a manufacturer's warranty", but that was the only reference to warranties.
I've got 45 days to cancel my warranty anyway so I'm going to and take extra home insurance cover. Seems sensible. Any inherent fault - surely that would be manufacturer's responsibility under the sale of goods act then if Comet closes?
I feel sorry for the staff but it won't be missed by me, poor shop with poor choice and poor customer service

5 Live is going to tell you shortly.
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