Anyone been scammed on ebay?
I've bought and sold on ebay for a few years now and had many positive experiences. However, I've recently had a difficult experience and I'm starting to think I've been scammed.
I bought an item that's rare as hen's teeth for close to £80 from a seller with 100% positive feedback. They communicated with me while bidding/buying and assured me the item would be sent quickly with recorded delivery.
That said, they were far from the politest or most helpful seller I've dealt with. Nevertheless, I really wanted the item; and since they had good feedback and the payment was processed through paypal, I thought I was in safe hands.
However, nearly a week has passed and the item has not been sent. The seller hasn't responded to my polite requests to provide postage details either. In other words, the seller doesn't seem interested in communicating now he's taken my money, or indeed in honouring the contract by actually sending me the item.
I know I can open a claim through ebay/paypal buyer protection after a week, but having looked online I've read of numerous bad experiences with this service.
OK, a week isn't that long, but I paid a premium price for this item (its rarity is what's pushed the price up) and I'm starting to get a bad feeling. I've never waited a week for a seller to post an item before; and I don't think it's unreasonable to expect a certain level of service when you've pad through the roof.
Has anyone had a similar experience (and were they able to resolve the problem to their satisfaction). I'd be grateful of any advice on how to proceed.