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bigboss's picture
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Vodafone rip-off

Vodafone has its own software installed on Android devices including Music & AppSelect.  I have an HTC Sensation phone.
Vodafone's software does not work over Wi-Fi, obviously to earn from data charges. What's worse is, it periodically wants to install updates (again, not possible over Wi-Fi) without telling you the data size of update. We run the risk of exceeding our data allowance.

Is this even legal?

kevinJ's picture
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RE: Vodafone rip-off

Maybe you should visit the XDA developers forum. I'm sure they've found a way to de-brand your device... Wink

bigboss's picture
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RE: Vodafone rip-off

It's not about debranding the device. How can Vodafone expect you to install updates without telling you the size of update, especially when you're paying for data per MB?

The_Lhc's picture
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RE: Vodafone rip-off

Have you checked that Vodafone will actually charge you for their own updates? They may be free (I doubt it, but they might be!).

chebby's picture
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RE: Vodafone rip-off

Don't you have the option to plug it into the computer to download software updates from the Vodafone site?

http://devicehelp.vodafone.co.uk/firmware.php

Select HTC then...

http://www.htc.com/uk/help/install-htc-sync/

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

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RE: Vodafone rip-off

Does this apply to all Vodafone phones?

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RE: Vodafone rip-off

is this only on the HTC  I have had my phone for 5 months and no charges before however I just got a bill this month for £150 of data charges, I used my phone literally to show a friend a video on youtube and don't usually but was then charge nearly every single day for data packs moving forward - my fault as left phone on roaming but i never used it for anything really not happy this month! Only got bill today for last month so prob got another 20 days of charges to come again not happy!!!

bigboss's picture
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RE: Vodafone rip-off

I'm talking about updates on Vodafone AppSelect (even though I've never downloaded anything from AppSelect), not android updates. It's not possible to do it via my laptop. It's not possible that Vodafone won't charge for data. If that was the case, they should've allowed it over wifi as well. Why clog your own network for free?

AppSelect is an unnecessary programme which you can't even delete legally.

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RE: Vodafone rip-off

Why not flash a stock rom (RUU) and get rid of all the carrier added bloat.

bigboss's picture
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RE: Vodafone rip-off

daveh75 wrote:

Why not flash a stock rom (RUU) and get rid of all the carrier added bloat.

How do I do that?

kena's picture
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RE: Vodafone rip-off

 

You need to root your phone then you can download and apply various ROM'S that are available, as mentioned the xda site will tell you all you need , risk is minimal as you can revert back to original supplied ROM. I've no experinece of the HTC but have a basic Vodafone 845 which i rooted and use bespoke ROM which really speeds it up  . Check outstanding bugs / things to do on any ROM you are thinking of as on mine FM radio doesn't work as they don't have the correct drivers (not an issue to me but maybe to some)

Lee H's picture
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RE: Vodafone rip-off

The_Lhc wrote:

Have you checked that Vodafone will actually charge you for their own updates? They may be free (I doubt it, but they might be!).

 

10 houspoints to The_Lhc

I've asked the appropriate people at work and All AppSelect traffic and Vodafone Music Track downloads are zero rated for data.

I'm not going to get in to a debate about rooting phones and network specific software though. Last time I got involved in a topic on Vodafone I got some stick from some members - so my work here is done  Smile

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RE: Vodafone rip-off

Lee H wrote:

The_Lhc wrote:

Have you checked that Vodafone will actually charge you for their own updates? They may be free (I doubt it, but they might be!).

10 houspoints to The_Lhc

I've asked the appropriate people at work and All AppSelect traffic and Vodafone Music Track downloads are zero rated for data.

Really? 'me I'm good! That's really quite logical of Vodafone, I'm impressed. Surprised but impressed!

bigboss's picture
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RE: Vodafone rip-off

Lee H wrote:

The_Lhc wrote:

Have you checked that Vodafone will actually charge you for their own updates? They may be free (I doubt it, but they might be!).

 

10 houspoints to The_Lhc

I've asked the appropriate people at work and All AppSelect traffic and Vodafone Music Track downloads are zero rated for data.

I'm not going to get in to a debate about rooting phones and network specific software though. Last time I got involved in a topic on Vodafone I got some stick from some members - so my work here is done  Smile

Vodafone customer service on the phone told me that all data will be charged, including AppSelect.

This is the email they sent me as well:

I understand your concern about the size of the software update and data allowance let on your account. You can get information about the data allowance left on your account from your online account.

This will help you to keep your usage under your allowance. 

I trust this information helps.

Lee H's picture
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RE: Vodafone rip-off

BB, I'm surrounded by the people that design these products & services and they tell me it's free.

As I said, I don't want to get drawn further in to this kind of topic as I got burnt last time (no reflection on you) and I come to this forum on a purely personal basis. 

bigboss's picture
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RE: Vodafone rip-off

Thanks for the info. I'll check again with customer service. I just wish it was clear on their website at least.

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