Just interested to know if anyone who pre-ordered at £3.99 has been updated that the Blu-ray has shipped? I've had no notification of price change or cancellation, but no dispatch notice either.
Not released until 14th November
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I think you're right on all counts. They make a big thing that if the price goes down after a pre-order you'll get the lower price, but I'm not aware of a general policy in this sort of situation. I would expect them to let customers know early rather than leave it to the last minute if they did intend to increase the price.
Well according to the Pre-order guarantee blurb on Amazon (assuming the Pre-order Guarantee was mentioned when you ordered):
"Whenever you pre-order .....the price you pay will be the lowest price offered by Amazon.co.uk between the time you placed your order and up to and including the release date."
Here's hoping for all of you! If they don't honour the price and you were given the Pre-order blurb, point them to this page.
Group PR Manager - Computers Unlimited;
Former Group Editor of What Hi-Fi? Sound and Vision and Whathifi.com
Yep, my mistake!
I normally pride myself on attention to detail. I've been a busy fella of late, at leat that's my excuse...
Thanks Clare. That's my interpretation as well. In principle, anyone that pre-ordered before the price drop should also pay £3.99 (though perhaps like me they'd feel a little guilty about it).
Thanks Clare I rather assumed / hoped that would be the case, but probably the sort of thing I would only have checked when I got angry if they tried to charge me more
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Oh dear, it's not going well is it.
Just received an email from Amazon stating that due to a pricing error my order has been cancelled. I'm not sure of the legality of this, but I'm not surprised either.
I assume others that ordered at £3.99 received the same email.
My favourite band 65daysofstatic did a live Soundtrack to this movie at the Glasgow film festival. After a crowd funding projects its finally being released soon, can't wait!
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Same here strapped:
We are writing to inform you that the price for the item
Silent Running (1971) (Masters of Cinema) [Blu-ray] - Asin: B005DE1G2Y
was displayed incorrectly at the time you placed the above referenced order.
Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.
In our Pricing and Availability Policy (see http://www.amazon.co.uk/gp/help/customer/display.html?ie=UTF8&nodeId=104...), we state that where an item's correct price is higher than our stated price, we contact the customer before dispatching.
All affected orders have now been cancelled. If you still wish to purchase this item, please place a new order online as from tomorrow, which will be charged at the correct price, when we dispatch it to you.
Please accept our sincere apologies for the inconvenience caused by this error, and rest assured that we will continue to make every effort to maintain the accuracy of all prices on our site.
We look forward to serving you again in the future.
Customer Service Department
Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message."
Got the same e-mail a couple of hours ago.
Oh well, I'm guessing this is no longer Amazon's best-selling Blu-ray title for October (I wonder how many cancellations have been issued). Since I've not seen the film in approximately thirty years, I don't intend to order again at the full price. I Think I'll pre-order the Touch of Evil Blu-ray instead...
They cancelled my order too. Does anyone here feel like challenging Amazon as I personally think they are on dodgy legal ground with this one, and from what Clare has noted above, I think they should be obliged to sell at the price we bought it at.
If you click on the link from their email (quoted in my earlier post) the 'incorrect pricing' blurb immediately precedes the 'pre-order price' blurb in their conditions, so unfortunately I think they're probably on fairly strong ground, although it is galling that it is up to them simply to declare that a price was incorrect. Having said that, the whole premise of this thread was that we all thought this was an incorrectly low price we might be able to exploit. However, if people want to have a go I'm more than happy to join in and see what response we get.
As campaigning consumer journalists, do WHF fancy taking up the baton?
It's not that good a movie tbh.
The Black Hole.... here's a good movie ... http://www.amazon.co.uk/The-Black-Hole-DVD/dp/B000Z63Z56/ref=sr_1_2?ie=UTF8&qid=1319932752&sr=8-2
woops, wrong movie... I meant this ; http://www.amazon.co.uk/Black-Hole-DVD-Maximilian-Schell/dp/B000094P3Q/ref=pd_sim_d_h__1
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So far :)
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