Main AV Setup: Panasonic 50VT65 TV, Pioneer Bdp-lx71, Pioneer Vsx-lx70, B&W FPM Series, B&W PV1, Optimum AV300 AV Stand, QED Silver Anniversary XT Speaker Cable & Chord Silver Plus HDMI Cables. Gadgets: iPad 4 & iPhone 4S.
Why not buy from somewhere with a free 5-year guarantee?
Does this company have a good track record?
Any (independent) user feedback?
No, it is an extra 5 year warranty on the 5 years already given, so 10 years!
I have used them twice before and both times they were great. They have been around for ages.
No, to me it appears it's 1 year + 4 years extended = 5 year warranty. It doesn't say 5 + 5 anywhere.
My Home Cinema Pioneer KRP 500A, Yamaha RX-V1900, MA Radius R225HD LCR, R90HD rears, AW12 sub, Panasonic BD60, PS3, Boxee Box, Sky HD, Boxee Box, Logitech Harmony One, Logitech PS3 Adapter, Sonos ZP90
Bedroom Samsung UE32C6510, PS3 slim white, Apple TV, Sonos S5, Sonos ZP90, Audioengine 2, Oppo OPDV971H
Miscellaneous: Synology DS212J + 2 X WD Red 2TB drives, WD 1TB NAS, Sonos ZoneBridge, BT HH3 as modem & AirPort Extreme router
Yep it clearly states...
"THIS GUARANTEE IS ANOTHER +4 YEAR ON THE GUARANTEE YOU ALREADY HAVE" (Their caps.)
They're not very clear, but it appears that you can add an extra 4 years to the 5 year manufacturers warranty, but they also state that the appliance shouldn't be older than 8 years:
Good spot, gel.
Looks like a total of 5 years including the manufacturer's guarantee.
For how long can I protect my appliance on one plan?
If your appliance is still within the manufacturer's guarantee period, you can upgrade your protection to a total of 5 years, including the manufacturer's guarantee. If your appliance is outside the manufacturer's guarantee you can only take out annual protection. In either case, there is no product age limit on annual renewals after the initial period expires.
Your warranty plus their warranty.
I remain skeptical. I don't think it's 5 + 5 years. They're inferring to 1 + 4 years. I do not believe that the price of 1 + 4 years will be the same as 5 + 5 years, depending on how much manufacturer's warranty you've got.
You would have thought that somebody on the forum would ring up and find out whats what.
formerly known as slewis ---
Yes, this says it all. You can only protect for a total of 5 years. In other words, it's useless if you already have a 5-year manufacturer's warranty.
I am not 100 per cent sure now either. Look at this though:
You can renew once your warranty has expired.
Actually it clearly states another 4 years on the warranty you already have:
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