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Dazmb's picture
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RE: Rega have let me down again!

paul darwin wrote:

Sincere apologies for the difficulties you are suffering with the Elicit R and the possibility of humming from the transformer.

 

Paul Darwin

Rega Research

 

Not wishing to hijack this thread, but Paul as I stumbled across this thread can I get you to clear the water with regard to hum issues from Rega amps please. I have a Brio R like many people (which I love), and it is paired up with your RS1 speakers and latest speaker cable and interconnect. My Brio omits a faint humming, although only really audible with no music playing. Lots of people on internet threads have mentioned hum issues with the Brio R, and it has become known as an acceptable thing which should be expected as long as the level is quite low. Is this correct?

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RE: Rega have let me down again!

Just to add, every Cambridge Audio amp I have ever owned, including the 740A (so not just their entry-level stuff) has hummed in this way.  I think a certain level of hum is quite normal with some toroidal transformers.  However, if you can hear it during quiet music and from your usual listening position something needs looking at.

I agree with others - Paul Darwin from Rega is offering direct support, which is more than you would get from most manufacturers of most things.  Given that you love the sound of the Elicit-R I would stick with it at least long enough to see if the issues can be resolved one way or another.  If that doesn't bring success, then look elsewhere.

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RE: Rega have let me down again!

Huming transformers and listening to washing machines and refridgerators with my music is not acceptable. Zero level of hum is normal. Every audible hum od buzz is considered defect unless the manufacturer clearly states that his gear has this hum and thats what you get for your money.  

 

:shame:

 

http://www.vinylengine.com/turntable_forum/viewtopic.php?f=85&t=53138

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RE: Rega have let me down again!

ifor wrote:

I'm amazed that you appear to have not even had the courtesy to respond to the post from the guy from Rega Research.

I'm guessing that Steve hasn't seen the post, as I'm sure he would have done. 

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RE: Rega have let me down again!

Vladimir wrote:

Huming transformers and listening to washing machines and refridgerators with my music is not acceptable. Zero level of hum is normal. Every audible hum od buzz is considered defect unless the manufacturer clearly states that his gear has this hum and thats what you get for your money.  

 

:shame:

 

http://www.vinylengine.com/turntable_forum/viewtopic.php?f=85&t=53138

I do agree with you in many ways, but it is a fact that Regas aren't the only amps with toroids that produce some hum.  As well as Cambridge I've also heard low level hum from NAD amps as well.  That doesn't mean it would be acceptable to me now (I've never heard hum from any Marantz, Pioneer, Arcam or Rotel amp).  However, I think Rega are providing good support here so it is worth Steve seeing where that can take him.

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RE: Rega have let me down again!

Vladimir wrote:

Huming transformers and listening to washing machines and refridgerators with my music is not acceptable. Zero level of hum is normal. Every audible hum od buzz is considered defect unless the manufacturer clearly states that his gear has this hum and thats what you get for your money.  

 

:shame:

 

http://www.vinylengine.com/turntable_forum/viewtopic.php?f=85&t=53138

Sorry, but I think you will find that that isn't a universally accepted view. And you don't have to try to hard to find contrary opinions on the internet from amp designers / knowledgeable owners. You may not want to hear any hum as a personal preference though which is fine and understandable. But based on the number of Brio R's reported with low level hum it is hard to believe that Rega are unaware of this and let so many of them go out faulty having passed through (hopefuly) QA - hence why I asked the question to Paul from Rega. 

 

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RE: Rega have let me down again!

ifor wrote:

I'm amazed that you appear to have not even had the courtesy to respond to the post from the guy from Rega Research.

 

 Perhaps he has as the man from Rega stated 'If you could contact me directly by e mail when a solution is found I would be very grateful,'. So direct email rather than on the forum. Let them sort it in private rather than public, Steve doesn't seem to me to be one to ignore some help

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RE: Rega have let me down again!

No prob guys I have spoken to Cymbiosis tonight again, I have emailed Paul Darwin via PFM - so I have respnded just been busy with domestic stuff tonight! I do want to stick with the Rega if I'm honest so going to have another listen tomorrow again to see if I can still hear it. Either way Rega have been excellent and I am sure they want to resolve the issue!

 

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RE: Rega have let me down again!

Just thought I'd do a 'hum' test on the Leema. With the room totally silent and with the amp on tuner select I turned it up to maximum volume and it is silent except for a tiny hiss out of both speakers. Take the volume down one notch and the hiss is undetectable.

Remember with my Arcams exactly the same: slight hiss when at full volume.

Not sure whether I've been lucky or some makes are less susceptible to humming than others.

Amp; CDP; Turntable; Tuner; Speakers

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RE: Rega have let me down again!

For the members who are doubting the issues of humming in some amps, I had 3 brio R's that hummed. 2 of which were so bad you could hear the buzzing over the music (my listening position is only 3-6 feet from amp,but this cannot be helped). As I am buying this amp as a hi fi product,for a considerable amount more money than a basic music system, how can that noise be acceptable?   As previously mentioned tho in this thread, regas support was exceptional, and they sorted this and more for me. My amp is the nutz!

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RE: Rega have let me down again!

stevebrock wrote:

No prob guys I have spoken to Cymbiosis tonight again, I have emailed Paul Darwin via PFM - so I have respnded just been busy with domestic stuff tonight! I do want to stick with the Rega if I'm honest so going to have another listen tomorrow again to see if I can still hear it. Either way Rega have been excellent and I am sure they want to resolve the issue!

 

I truly hope you get this sorted Steve as I know how much you enjoy the sound.  Nothing would be more frustrating than finding the sound you really enjoy and then having to look for something else.

 

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RE: Rega have let me down again!

plastic penguin wrote:

Just thought I'd do a 'hum' test on the Leema. With the room totally silent and with the amp on tuner select I turned it up to maximum volume and it is silent except for a tiny hiss out of both speakers. Take the volume down one notch and the hiss is undetectable.

Remember with my Arcams exactly the same: slight hiss when at full volume.

Not sure whether I've been lucky or some makes are less susceptible to humming than others.

 

Steve's issue is about transformer buzzing not the inherent noise floor of the amplifier. It's good you can't hear any. - One magazin even gave full marks to something that buzzed noticeably.

I am in the camp of those that think that any amplifier should be 'electrically quiet', regardless of price. Some so called 'high end' manufacturers seem to get away with murder, with the help of some naive (or otherwise very compliant) reviewers.

a similar issue exists with 'whirring' cd player ... buzzing plasma tv's ... the list goes on.

regards

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RE: Rega have let me down again!

drummerman wrote:

plastic penguin wrote:

Just thought I'd do a 'hum' test on the Leema. With the room totally silent and with the amp on tuner select I turned it up to maximum volume and it is silent except for a tiny hiss out of both speakers. Take the volume down one notch and the hiss is undetectable.

Remember with my Arcams exactly the same: slight hiss when at full volume.

Not sure whether I've been lucky or some makes are less susceptible to humming than others.

 

Steve's issue is about transformer buzzing not the inherent noise floor of the amplifier. It's good you can't hear any. - One magazin even gave full marks to something that buzzed noticeably.

I am in the camp of those that think that any amplifier should be 'electrically quiet', regardless of price. Some so called 'high end' manufacturers seem to get away with murder, with the help of some naive (or otherwise very compliant) reviewers.

a similar issue exists with 'whirring' cd player ... buzzing plasma tv's ... the list goes on.

regards

It just made me a bit paranoid. I've said previously that the amp doesn't make a noise but I've never listened in a 'dead' quiet room before.

As reviewers point out so often that any perceptible noise or vibration can effect the SQ, wondered if a heavy hum could do the same.

Amp; CDP; Turntable; Tuner; Speakers

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RE: Rega have let me down again!

Just to clarify, it is the actual amp that is buzzing - not humming from the speakers!

In a quiet room it is noticable, however now I know it is there I am constantly aware of it especailly with quiet passages of music.

Yes, I am afraid that if I go looking for something else then I am going to lose the sound that I like so think I am going to stick with it!

I know looks should not come into it but it looks good also amongst my 'other' rega boxes.

Michell Gyrodec, RB303, Benz Micro Ace H, Icon Audio ST40 w/KT88s, PS1 Phono, Kudos X2, Rega Apollo R, DAC

 

 

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RE: Rega have let me down again!

It's great that Rega are taking this matter so seriously and doing everything to rectify the problem, but there does come a time when enough is enough!

Personally, I would be concerned about the time, God forbid, when the amp plays up just outside the warrantee.  I went through a similar experience a few years ago with a Creek amp... had to go back twice for repair, but after the third, that was it for me.

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