Questions for Arcam?
It would be good to get an assurance that the people who buy their products don't become unwitting Beta Testers.
Any news on a replacement (that works) on the mid range 500 AV amp ?
The 400 is not beefy enough (but does work), the 500 would be perfect in my budget range.
The 600 is over budget.
Im an Arcam fan boy but the gremlins are putting me off.
We all want an Arcam av experience that puts those gremlins to rest.
Will they make headphones?
Is it true that Arcam plans to drop SACD? (Very much hope answer will be "no".)
Greetings all,
Arcam are investing heavily in beefing up their support channels and aplogise to those of you who have had problems.
In the short-term, please visit the Arcam Facebook page www.facebook.com/ArcamUK
Message me with your contact email and info on what need doing and I will sort it out for you
Best R
I've heard about something called Facebook.
Call me old fashioned but any chance of a tel number for the Arcam technical team, perhaps one that someone answers please?
.
Call me old fashioned but any chance of a tel number for the Arcam technical team, perhaps one that someone answers please
01223 203200. I got an answer on my second attempt.
Call me old fashioned but any chance of a tel number for the Arcam technical team, perhaps one that someone answers please
01223 203200. I got an answer on my second attempt.
Cheers
I have spoken to them on this number today and unfortunately all their technical staff are busy in-house training. They have promised to call me back tomorrow.
Fair enough. Lets see if they are true to their word.
.
How quickly, realistically, will we find out Arcams new ranges?
So here's the first bit of exciting news from our trip to Arcam. Questions and answers to follow shortly!
Call me old fashioned but any chance of a tel number for the Arcam technical team, perhaps one that someone answers please
01223 203200. I got an answer on my second attempt.
Cheers
I have spoken to them on this number today and unfortunately all their technical staff are busy in-house training. They have promised to call me back tomorrow.
Fair enough. Lets see if they are true to their word.
.
No call, I can't say I'm surprised.
Nice products Arcam, but in my experience your customer service is very poor.
.
Hi Matthew
WHFS&V team will get a world exclusive preview of the new FMJ A19 amplifer, our new £500 offering
Watch the site
Best R
Thanks, I've just seen the piece about the A19. Looks good but I'd be much more interested to know what changes have been made sound-wise from the A18. Thanks again.
SORRY! got the price wrong!
Arcam decided to go for broke on performance and not worry too much about exact price point.
The resulting A19 is a giant killer for £650
Hope the WHF team agree (-:
Cheers Robert
Rob Follis - PR for Arcam, Eclipse and more. Unpaid forum participant
MacBook Air - Audivarna - Arcam rPac - Sennheiser Momentum - iPhone - iPad - Etymotic ER4P - LG 47-860 - Apple TV (Serious Hi-Fi destroyed by son 
Hi DIB
I can help you directly if you go to the ArcamUK Facebook page and message me with your problem and email address
Cheers Robert
Rob Follis - PR for Arcam, Eclipse and more. Unpaid forum participant
MacBook Air - Audivarna - Arcam rPac - Sennheiser Momentum - iPhone - iPad - Etymotic ER4P - LG 47-860 - Apple TV (Serious Hi-Fi destroyed by son
SORRY! got the price wrong!
Arcam decided to go for broke on performance and not worry too much about exact price point.
The resulting A19 is a giant killer for £650
Hope the WHF team agree (-:
Cheers Robert
So this one won't sound like it's coming through a cotton wool helmet soaked in warm Baileys Irish Cream?
Any chance they could buy the Squeezebox software from Logitech and do an Arcam Touch?
Rega Planar 2 with Bias 2 cartridge, upgraded by Inspire Quest adding;
50 mm solid birch plinth with acrylic coned feet, Maccasor Ebony veneer, 20mm acrylic platter, Acri mat, Puka record weight
Arcam cd72, Squeezebox Touch fed by 2t Vortexbox, CD and Touch into Rega Dac, Arcam A80, Mission 773se Speakers