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Per-Sony-fied's picture
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RE: Qobuz streaming service, anyone use it?

Hi all  Smile

 

Just had to register to air my views on Qoboz. 

Having been to the Sound & Vision show this weekend I was excited when I came across this company in the show booklet and duly trotted of to their stand where I had a play and listen through the supplied Focal headphones. I was given a tour of the Qobuz desktop application & was really impressed at the extra info it gave for artists over Spotify & the fact that it actually showed the bit rate of the streamed track (yes you can still fall foul of 320kbps on True CD quality service).

I mean WOW, what an impressive sound quality increase over 320kbps. Now I've only so far (had the time) played a selection of tracks through my PC speakers (Boston Acoustics) using the onboard HD sound chip but the service is so good it is easy to tell the difference even through such set-up. I'm gonna replace my ASUS sound card and connect it up to my Hi-Fi in due time so I can compare quality with CD's that I have. Something tells me there's gonna be a war on!

I've been spending much of the day loading songs onto my iPhone (hasn't done much for available memory!) so I can compare them in the car with Spotify. The Qoboz app tho' is a little flakey & a touch confusing, I hope I will get the hang of it soon. It has crashed 3 times so far today when downloading. I hope they are working on some bug fixes.

Currently using a months trial after which I will have to think hard whether to continue subscription of £19.99/month  :mad:  This is a difficult one, over £200 a year! you could by a lot of CD's for that - I certainly would have to give up Spotify or at least downgrade to the free version. I have had Spotify for a few years now & some months I don't even use that lol!

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RE: Qobuz streaming service, anyone use it?

We've given Qobuz a listen here at What Hi-Fi? and the sound quality is second to none. Our full review can be found here.

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RE: Qobuz streaming service, anyone use it?

Hi

After reading Aprils issue today I signed up for the 1 month free trial of the Hi Fi lossles option. After i did there was still no option to set the preference to anything other than 320 kbps as the FLAC button is greyed out yet all

 the other things on my account appear to work. Any ideas? Dont realy fancy firing off an email in pidgin French as needless to say this problem is not in the FAQs!

Steve

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RE: Qobuz streaming service, anyone use it?

Hi

After reading Aprils issue today I signed up for the 1 month free trial of the Hi Fi lossles option. After i did there was still no option to set the preference to anything other than 320 kbps as the FLAC button is greyed out yet all

 the other things on my account appear to work. Any ideas? Dont realy fancy firing off an email in pidgin French as needless to say this problem is not in the FAQs!

Steve

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RE: Qobuz streaming service, anyone use it?

The flac lossless function is called 'Hi-Fi', I belive there are three options and sometimes peple wrongly assume that 'premium' is the highrest rate as it is with Spotify.

 

Still loving this service but I have a cople of issues; first is the amount the phone app crashes, pretty muc everyday which never happened with Spotify, also I have noticed some tracks which used to availible have since been resticted to buy, I noticed this with London Grammar which is a pain, I'm not paying £20 and then extras too. Lastly the search feature could be a bit slicker.

 

No way I'm giving this up now though, the sound is just great and I have faith the other areas will improve, it just looked that much bit cooler and grown up than spotify too.

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RE: Qobuz streaming service, anyone use it?

Hi

it was the hi-fi option i signed up for at 19.99 per month and it took me to paypal to authorise my payment - so I should have the option for lossless quality but nope! no joy.

 

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RE: Qobuz streaming service, anyone use it?

I've been a user of the French service for about 5 months now. It is a little quirky - I reckon the WHF review got it right on - but it is a very good service indeed. I won't reiterate the review, just a couple of pointsworth making. First, their customer service is good - email them in English and you get a response pretty quickly. Secondly, I signed up when it was a lot more than it currently is. They automatically reduced my payments when they dropped the price, unlike virtually any other company in any field. To say I was impressed would be an understatement - another sign of looking after their users. 

And thirdly (!), I find the offline facility a bit better than spotify (which I also have , albeit the downgraded service now). Downloading to listen without a network generally works reliably and quite quickly. 

 

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RE: Qobuz streaming service, anyone use it?

sheffstevie wrote:

Hi

it was the hi-fi option i signed up for at 19.99 per month and it took me to paypal to authorise my payment - so I should have the option for lossless quality but nope! no joy.

 

Come to think of it I remember now, it is slightly odd as even if you chose the Hi-Fi option for some strange reason it still defaults to compressed, you need to go in to the settings or preferences and switch it to lossless FLAC, there are two little grey boxes about half way down the page.

 

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RE: Qobuz streaming service, anyone use it?

Has anyone else had issues with certain music restricted by the artist? It then prompts you to pay and download the tracks? I really think the music industry needs to universally open up to streaming royalties these days. Anyway, the issues I’m having is that some of these tracks I’ve listened to on Qobuz previously and now don’t work, do you think artists change their minds or perhaps you get a finite number of listens?

 

It is quite annoying as I’m paying a premium £20 a month subscription and thought I just head the subscription route over ownership, previously Spotify I considered a discovery tool and still had a library but paying more for high quality this is now my only source. I was really enjoying the London Grammar album and now I can’t listen to it, I think it doesn’t appear at all now, The Disclosure album prompts me to purchase it.

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RE: Qobuz streaming service, anyone use it?

Not sure but might help, London Grammar is not available on Spotify which is really unusual, so i would suggest its an artist thing.

Must admit i tried Qobuz and liked the sound but so many albums missing its just not usable for me.

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RE: Qobuz streaming service, anyone use it?

I find it extraordinary that such a flawed product should be given a 5 star review. 

I have no doubt it sounds great - that's the whole point, but from reading this thread and others, there would seem to be many tech issues to resolve before it could be considered a 5 star service.  Maybe it's just me being thick, but previous experience of the review process suggests that superior audio quality cannot be considered in isolation.

If this was an amplifier and the review unit's volume knob fell off.....would it get a 5 star review ?

What is being said here is that it sounds great.....but doesn't work properly, is expensive and has a limited catalogue (at least for the time being - I'm sure this will change).

Can someone from WHF explain the thinking behind the review verdict so that I can better understand how this all works ?

Ta.

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RE: Qobuz streaming service, anyone use it?

Well I think my issues are more to do with licensing rather than a technical issue. It is a technology still in it’s infancy and I have to say I find the user experience very good, I think you’ll likely get a high number of issues reported on a thread as this is in part what the thread is here for, also for many people we’re still trying to get to grips with streaming, I’m certainly a bit of a technophobe when it comes to the computer side of things.

 

There is no doubt room for improvement and I am counting on the library expanding as they roll out across new countries and markets, for me it is a step up from Spotify which I am a fan of. Re the star rating I think sometimes the system is a bit flawed, it isn’t a very fine rating system and of the available ratings there are usually only three ever used. Personally I’d give it 4 stars based on the overall experience, sounds great but room for improvement in regards to usability and library, especially given the price.

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RE: Qobuz streaming service, anyone use it?

James

i can only speak for myself - I haven't really had any problems. True the catalogue isn't quite as extensive but I suppose it depends what you listen to - the latest rock / pop stuff isn't really my field (with some exceptions), I'm more of a jazz man. It's slightly frustrating but not overly so. Everything else is good, with the offline being better than spotify in my experience. 

And the higher sound quality is worth the price difference in my view. Again a personal judgement, but I'd happily benchmark it against a Sky TV subscription, which seems to cost most people over £50 a month as far as I can see (and ne'er a moan about the cost!). 

Id say 80% of my listening is ivia Qobuz at the moment, which puts it into perspective. Give it a try, you can always cancel if you don't like it. I've thought about reverting to spotify Premium but have never quite made the jump. Think it's called voting with my feet (or wallet). 

Rgds, Phil 

ps I'd agree with the previous poster - 4 stars for the current service, (and  5 for its potential)

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RE: Qobuz streaming service, anyone use it?

I just checked out my example of London Grammar and their label took them off streaming sites. One issue I have had which is a little annoying and definitely worse than Spotify is the phone app does crash at least three times a week (I use it about twice a day communing).

 

I wonder how WIMP which I believe is a similar service spreading from Scandinavia compares to Qobuz overall? I’m not sure it is available her yet but could be an interesting battle ground as they both roll out to new territories.

 

With any luck as competition increases, the technology matures and users wise up we’ll benefit in terms of quality, usability and price.

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RE: Qobuz streaming service, anyone use it?

ROTH AV wrote:

I find it extraordinary that such a flawed product should be given a 5 star review. 

I have no doubt it sounds great - that's the whole point, but from reading this thread and others, there would seem to be many tech issues to resolve before it could be considered a 5 star service.  Maybe it's just me being thick, but previous experience of the review process suggests that superior audio quality cannot be considered in isolation.

If this was an amplifier and the review unit's volume knob fell off.....would it get a 5 star review ?

What is being said here is that it sounds great.....but doesn't work properly, is expensive and has a limited catalogue (at least for the time being - I'm sure this will change).

Can someone from WHF explain the thinking behind the review verdict so that I can better understand how this all works ?

Ta.

 

Probably I can think of a few products that got  5 stars, such as Wharfdale speakers and Cyrus cd player that did not even play some cds. I agree many flawed products should be marked down, there are far too many 4 and 5 stars reviews. 

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