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MoJoe's picture
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RE: Cods wallop ?

Maybe I should get a credit card and buy the CD player I am saving for now in case they are all taken off the market.

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RE: Cods wallop ?

Except for this

"Electronics UK sales manager Colin Pratt told Tech Radar that sidestepping the commodity music market makes a lot of sense. "No one wants to be involved in a bun-fight over lower-priced goods. At the high end people are prepared to spend money, but buyers have become increasingly sophisticated – they want to be futureproofed.""

as a general statement 

 

Load of cod milt.

Stuff.

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RE: Cods wallop ?

I'm with Abacus.

Personally I'm glad that the likes of Arcam put outright performance at the heart of their AVRs......and try ringing the likes of Yamaha or Pioneer, and asking to speak to one of the designing engineers, to see where it gets you.

I've heard a fair number of AVRs, and Arcam are (imo) easily the best at 2 channel (in their price range)....which is often an important attribute.

"We should no more let numbers define audio quality than we should let chemical analysis be the arbiter of fine wines."  Nelson Pass

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RE: Cods wallop ?

CnoEvil wrote:

I'm with Abacus.

Personally I'm glad that the likes of Arcam put outright performance at the heart of their AVRs......and try ringing the likes of Yamaha or Pioneer, and asking to speak to one of the designing engineers, to see where it gets you.

I've heard a fair number of AVRs, and Arcam are (imo) easily the best at 2 channel (in their price range)....which is often an important attribute.

yes probably a more personal service, but I bet the design engineers that Yamaha employ are every bit the match of the one's Arcam use. To de-value their products is a mistake.

Yamaha AS501 +Tannoy Mecury V1

 

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RE: Cods wallop ?

ID. wrote:

Except for this

"Electronics UK sales manager Colin Pratt told Tech Radar that sidestepping the commodity music market makes a lot of sense. "No one wants to be involved in a bun-fight over lower-priced goods. At the high end people are prepared to spend money, but buyers have become increasingly sophisticated – they want to be futureproofed.""

as a general statement 

 

Load of cod milt.

Agreed.

As a relatively small independant Co., commoditization is something that's best avoided, as the big boys will do it better.

"We should no more let numbers define audio quality than we should let chemical analysis be the arbiter of fine wines."  Nelson Pass

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RE: Cods wallop ?

            A fishy tale.

         THWACK !!!.......''That  was goood'' !............8)

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RE: Cods wallop ?

Um wrote:

Yes probably a more personal service, but I bet the design engineers that Yamaha employ are every bit the match of the one's Arcam use. To de-value their products is a mistake.

True, but try speaking to one when you have a problem......or even finding someone who gives a stuff. Compare that with Leema's customer service, for example.

"We should no more let numbers define audio quality than we should let chemical analysis be the arbiter of fine wines."  Nelson Pass

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RE: Cods wallop ?

CnoEvil wrote:

Um wrote:

Yes probably a more personal service, but I bet the design engineers that Yamaha employ are every bit the match of the one's Arcam use. To de-value their products is a mistake.

True, but try speaking to one when you have a problem......or even finding someone who gives a stuff. Compare that with Leema's customer service, for example.

I agree the personal service is always welcome/ Smile not really enough of it these days.

Yamaha AS501 +Tannoy Mecury V1

 

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RE: Cods wallop ?

CnoEvil wrote:

I'm with Abacus.

Personally I'm glad that the likes of Arcam put outright performance at the heart of their AVRs......and try ringing the likes of Yamaha or Pioneer, and asking to speak to one of the designing engineers, to see where it gets you.

http://www.whathifi.com/forum/hi-fi/extremely-poor-customer-service-from-arcam

http://www.whathifi.com/forum/av-receivers/arcam-customer-service

http://www.whathifi.com/forum/hi-fi/arcam-great-products-but-rubbish-customer-service

http://www.whathifi.com/forum/hi-fi/arcam-customer-service

http://www.whathifi.com/review/arcam-av888/user-reviews (see comments regarding customer service)

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

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RE: Cods wallop ?

chebby wrote:

CnoEvil wrote:

I'm with Abacus.

Personally I'm glad that the likes of Arcam put outright performance at the heart of their AVRs......and try ringing the likes of Yamaha or Pioneer, and asking to speak to one of the designing engineers, to see where it gets you.

http://www.whathifi.com/forum/hi-fi/extremely-poor-customer-service-from-arcam

http://www.whathifi.com/forum/av-receivers/arcam-customer-service

http://www.whathifi.com/forum/hi-fi/arcam-great-products-but-rubbish-customer-service

http://www.whathifi.com/forum/hi-fi/arcam-customer-service

http://www.whathifi.com/review/arcam-av888/user-reviews (see comments regarding customer service)

All those cases were using email...........if you actually ring them, you get on much better. I (and others) have found them fair and helpful, and it was always by phone, to the likes of Matt.

If you can name me a manufacturer that has had zero problems, I'd like to hear about it.........though I am happy to admit that Arcam has had far to many problems, and seems to have used their customers as Beta Testers. At least you could get a 5 year warranty, and most problems appear to have been either sorted to the satisfaction of the customer, or a refund given.

"We should no more let numbers define audio quality than we should let chemical analysis be the arbiter of fine wines."  Nelson Pass

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RE: Cods wallop ?

I'm not sure why people are getting excited about this!  It's a perfectly sensible corporate strategy to concentrate on up-market products and if some British firms want to do that then that is fine.  In fact it's rather easier to concentrate on one segment of the market that to be all things to all people.

As for CD players, I think they will be around for a while yet.  As a classical music lover I've not yet seen a streaming solution that appeals to me and there is no great incentive to go that way either.  I can understand that if you have thousands of tracks jumping up and down to put CDs into a player every few minutes would be a pain.  However with classical music you generally want to listen to a whole work so you are only getting up maybe every 30 minutes, which is scarcely a burden.

Chris

Marantz PM8005 / SA8005 / KEF R700s / AKG K702

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RE: Cods wallop ?

CnoEvil wrote:

Agreed.

As a relatively small independant Co., commoditization is something that's best avoided, as the big boys will do it better.

 

Arcam is not a small independent co. It is 40% owned by a big American company.

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RE: Cods wallop ?

Covenanter wrote:

In fact it's rather easier to concentrate on one segment of the market that to be all things to all people.

That doesn't sound like Arcam to me...

 

 

 

 

 

 

 

 

Everything from a £250 portable iPod speaker/dock to a £4500 AV amp and almost everything in between ('all-in-ones', 2-channel seperates, Blu-ray player, wired and wireless DACs etc.)

Charlie Brennan... "We're no longer going to try and do everything..."

Could have fooled me.

Does "no longer" mean they are going to drop the budget-fi, dock-fi and wi-fi stuff?

 

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

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RE: Cods wallop ?

MakkaPakka wrote:

CnoEvil wrote:

Agreed.

As a relatively small independant Co., commoditization is something that's best avoided, as the big boys will do it better.

Arcam is not a small independent co. It is 40% owned by a big American company.

I was really talking in general.........though I didn't know that.

Even so, Arcam are still "small fry" when compared with the Japanese giants.

 

"We should no more let numbers define audio quality than we should let chemical analysis be the arbiter of fine wines."  Nelson Pass

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RE: Cods wallop ?

Not only are they small fry the company accounts, which they filed for A&R Cambridge, indicate they don't make any money either. I believe they layer off a big portion of the UK support staff due to lack of money flow, this is probably also why there have been complaints about their customer service of late.

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