I just came back from Dubai, UAE last weekend where on the last day I was there, I purchased this headphones from Virgin Megastore in Mall of the Emirates. I was rushing to the airport hence did not test them out after purchasing.I only tested the the display unit in the shop and the sound really blew me away. It is better than the Bose.
However, when I first statrted using on the flight back to Kuala Lumpur, it did not function as its supposed to be. The mute button on the right cup had to be constantly touched in order to get the sound. I mean literally touch, not pressed. Its like there some static thingy going on there. Take my finger away, then the sound is gone.
It was a good thing that I still had my Sennheiser earphones for the rest of the flight.
Once in KL, I emailed Monsters Cable US but since it was the weekend, had to wait till Monday. But no respond till Tuesday so I re-emailed them on Tuesday. They then replied for me to contact their sole distibutor in KL but I have never seen these phones sold here.They also gave the contacts of their distributor in UAE. Was told to contact either one of them to getr a replacement unit. If these 2 distributors do not want to replace, then I have to send the unit back to US for a replacement.
A bit dissapointed that I have to go through all these trouble when there is a lot of hype of the quality of these phones by Monsters.
Anyone else ever experienced the same problem with this unit?