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New EPG , not impressed so far..

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jase fox's picture
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Ever since i got the new EPG from sky its been much slower at responding to the remote etc & ive had to reboot it at least once or sometimes twice a week as it keeps crashing, before i had the new guide my box work beautifully & never hardly had to reboot as it never used to freeze.

Is this just me or is anybody else experiencing this?

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Re: New EPG , not impressed so far..

Hi Jase,

I haven't had the box crash since the new EPG came through. You're right, though, the slow response time for any command is a proper pain in the ***. 

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Re: New EPG , not impressed so far..

You are definatly right about there being a lag on the remote but to be honest my box has behavied itself far better than with the old EPG.


I have had no signal drop-out on the 2nd tuner as I often had to re-boot the box before as this happened alot causing missed recordings.


The only thing I have that is rather odd, is if say I am watching BBC1 then switch to C4HD(both on favourites list) then hit the blue button to check through my favourite chanels, the process will start at the chanel I was watching last rather than the cahnel I am curently viewing.Tongue Tied

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jase fox's picture
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Re: New EPG , not impressed so far..
bretty:

Hi Jase,

I haven't had the box crash since the new EPG came through. You're right, though, the slow response time for any command is a proper pain in the ***. 

I'll definatley 2nd that Bretty !!
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Re: New EPG , not impressed so far..
D.J.KRIME:

The only thing I have that is rather odd, is if say I am watching BBC1 then switch to C4HD(both on favourites list) then hit the blue button to check through my favourite chanels, the process will start at the chanel I was watching last rather than the cahnel I am curently viewing.Tongue Tied



Hi,

This is one thing I found a bit annoying to begin with but I have got used to it now, it just happens because of the dual function of the blue button. Could be easily rectified by reassigning the functions of the coloured buttons when the bar comes up.

Cheers,

Cofnchtr.
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tvmog's picture
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Re: New EPG , not impressed so far..
jase fox:
Ever since i got the new EPG from sky its been much slower at responding to the remote etc & ive had to reboot it at least once or sometimes twice a week as it keeps crashing, before i had the new guide my box work beautifully & never hardly had to reboot as it never used to freeze. Is this just me or is anybody else experiencing this?


 


I've had to do 3 resets because of "no sattelite signal is being recieved" since my EPG was upgraded 12 days ago. Certainly more  frequent than before

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Re: New EPG , not impressed so far..

Make that 4Stick out tongue

Wightknight's picture
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Re: New EPG , not impressed so far..

I haven't had any crashes with mine.

I agree that the new system is slower and I have made the mistake - several times - of pressing a button twice because I didn't think it had registered.

Having said that, I love the new functionality: The information on the programme comes up automatically; the ability to watch your original programme whilst looking at the guide and being able to preview a new channel; ITV HD; the quick access to record series; series stacking in the planner. All of these benefits far outweigh any minor inconveniences.

If Sky gave you the option to revert to the old EPG, would you really want to do it?

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Re: New EPG , not impressed so far..

I have the same issue  tvmog - No signal being received message . Seems to happen when I set it the box to record 2 progs with overlapping times. Only cure seems to be  to unplug/reboot.


Anybody else having this problem?

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Re: New EPG , not impressed so far..


Hi,

same problem i've had to do a power reset every other day so far.

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Re: New EPG , not impressed so far..
stu31:
Hi, same problem i've had to do a power reset every other day so far.


I seem to have settled into that pattern as well. Can't seem to hold a connection on both inputs for more than 48 hours. It is always worth checking the status in the setup menu as the failure of one input will only become apparent if you actually need to use two inputs at the same time. I currently don't have any signal on the second LNB, although it is not always the second one that fails. As there is nothing I need to record for a couple of days I am holding off on a reboot to see if it will fix itself.


Although it is usually late afternoon before I discover any problem, the lack of updates on "Anytime" would tend to suggest that the failures occur during the night.


 


I've got a Thompson box. Are people with other boxes experiencing a similar issue.

Mr Gaz's picture
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Re: New EPG , not impressed so far..

 Hi,


Ive had same problems for couple of weeks with thompson box ,thought it was  LNB gone down after investigation on av forums realised it was a power supply unit ( psu) .


These are known to be made of cheap chinese parts on early thompson boxes and frequently don"t last a year ,  guessing the new EPG guide puts greater demands on these parts resulting in failure to power the LNB  this shows as random missing channels and failure to lock onto signal.


 Discovered a shop called Digifix in Buxton - psu replaced whilst waiting , box now working perfectly ,picture is noteably better than before having high quality Panasonic  capacitors fitted - charged 30 quid .


 Check out  wwwDigifix all info is there ,hope this helps .


 


 


 


 


 


 


 

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Re: New EPG , not impressed so far..

Thanks for the info Mr Gaz , will seek out a Digifix equivalent in  my area, in case the signal loss  becomes intolerable (currently about once a week). Mine is also a Thomson box, about 2 years old and a replacemnt for my orginal.  

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Re: New EPG , not impressed so far..

Just to give my experience - new Sky EPG has been great for me. Much quicker and great facilities. Had to reset box twice in 3 weeks but not much worse than before. Sky HD so much better than Virgin.

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Re: New EPG , not impressed so far..

I've just got it - a few minutes ago. Hopefully I'll mellow, but so far, yes, if they offered me the opportunity to return to the old one I would.


This thing of starting at the last favourite you were on when you want to look through them with your blue button is silly. What's more, it doesn't go into the menu of my favourites when I press tv guide followed by the blue button. And what's even more, I can't seem to click the blue button to make a programme a keeper right after I've pressed record; seems I have to go into my planner to do that.


It was not broken and, therefore, did not need fixing.


Only extra benefit is, if I jump through enough hoops with suitable aplomb I will, I hear, be able to get ITV HD.

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Brabantia's picture
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Re: New EPG , not impressed so far..

Obviously every1 is entitled to their own opinion but i think the new epg is great.  i dont really understand why ppl would want the old epg back.  I have the old style epg on my multi-room box and tbh it sucks now that i'm used to the new epg on the hd box.  It does take a while to get used to the new epg, so give it a chance guys!  The new functionality and features are great.  ive had the new epg since it was first launched and have only had to reboot the box a few times so it seems my experience to-date has been better than some of u. 

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