Talktalk seems much cheaper than Sky/Virgin re BB, anytime phone & Sky film. Has anyone experience of Tt? :cheers:
Yamaha V2065. MS Mezzo 5.1 Panasonic 42. Sony BD. Garrard 86SB. WD Live TV. SkyHD.
I've been with TalkTalk since they took over NIldram (about 3-4 years ago).
They have been consistently good and recently upgraded our exchange so I now get true 13Mb download speed but I only pay £2.50pm plus line rental.
I'm very happy.
Dont think you could of chose three worse companies to compare. They're all $hite for various and different reasons.
Thanks x-dad.. I wondered about their tv package/hardware too. I currently have their xl tv + film, broadband & anytime. Total £75pm which does seem steep. I do value the HD & DD channels..Cheers
I currently have BT Infinity (half the speed they promised vs. expectations) and am going to Talk Talk as soon as my contract is up. £10 cheaper. I'm presently paying about £40 for phone line, broadband and they even charge £2 a month now for calls after 7pm and weekends! I thionk they're going to charge £1.75 a month for caller display too! Rip off. Shame I haven't got cable in my area.
It's well documented that TalkTalk is one of the most complained about providers with consistently low levels of customer satisfaction.
Personally, I'd never put money into Murdoch's pocket so that rules out Sky for me. I've never had any major problems with Virgin in over 6 years - any issues have always been resolved extremely quickly and efficiently. Last time I ran a speed check my broadband speed was 111Mb (I pay for 100Mb) and my upload speed was 11.5Mb.
All comments so far taken onboard thanks. I would like also to hear from happy customers esp., Talktalk.. :cheers:
RobinKidderminster wrote:All comments so far taken onboard thanks. I would like also to hear from happy customers esp., Talktalk.. :cheers:
Well, at a guess, happy Talktalk customers will say happy things about it, that's why they're happy.
It's clear to me that you've made up your mind already, and just want reassurance that you're doing the right thing.
Hi BB. Open mind presently. Unless I can be convinced I will stick with my Sky high bill..
I've been with TalkTalk for 18 months, previously with BT for the phone and Orange for the (free) broadband
I had some initial issues with them, mainly that their Huawei router, which is OK but for some reason not good on Wi Fi with anything with an apple logo on it! (fixed that issue by putting their router into modem only mode, and using an airport extreme and an airport express as we have a considerable footprint in which to get the signal over!)
Apparently their customer service is shocking..... I have to confess I haven't had any dealings with their helpline (based abroad) as they also have a UK based forum which is quite honestly very very good, you'll find it at www.talktalkmembers.com
Price wise, I pay £7 a month for unlimited 18Mbps broadband, and anytime calls (yes, you did read that correctly) Line rental works out at £10 a month (or so) if you pay a year in advance, which is what I do (saves you £70 a year I think as opposed to paying by direct debit)
I hear horror stories about all telecoms providers, I think they are all much of a muchness, but if you want no frills and want to keep the bills down then TalkTalk are probably your best bet.
Thanks MrW. Notice u have Sky HD too..I need to cost that as an option too. Cheers
I joined virgin last may and have had so many issues with there service in fact so bad they have let me end my contract early i am now going back to sky and would not ever go back to virgin
RobinKidderminster wrote:Thanks MrW. Notice u have Sky HD too..I need to cost that as an option too. Cheers
Yes, we have the Entertainment Extra + pack, 12 month deal, £16 a month
I have been with Talk Talk for many years now i think about 6 years now,
I have had a couple of issues though very small and yes when contacting there helpline it can be a nightmare but saying that i have discounts and even when it wasn't Talk Talks fault they still helped with the problem. One problem i needed a new phoneline into the house and i remember the bill being something over the £100 mark and i never did see the bill as Talk Talk paid for it.
I now have the TV package, the box is a little slow but it does work, overall i would say it does the job not as slick as Sky or Virgin but obviously that shows in the monthly price
I have Virgin in Kidder and I am told my broadband will double to 100 meg in a few months. I was fed up with 1 meg and the cost of sky. I use freesat mainly but my wife likes virgin in the one room and its the same price with the broadband. i usually get brtween 40- 50 meg.
Thanks Chris.. I am not too worried about speed. I have 5-6mb with Sky and dont do big downloads. Glad an old thread was awakened since my options are for the longer term. If ever Sky want money for repair or replacement I want an escape route planned.
I guess my main requirement is a decent range of HD channels and the best audio. The reason I left Virgin a few years back was because they could not tell me when they were planning to transmit DD sound on their (then few) HD channels.