I have had problems with my Sky HD box for about 6 months , never turning on or off when asked, recordings failing, seems to have been a constant load of aggro, i spend a £100 a month on my subs and all i want is a box that works.
I have a big row with them, threaten to leave and they still wont replace the box free !! Seems they would rather i went to Virgin !!
However , they agree to let me have a new box for £29 and i went with it .However,,
I have now received a letter and as part of fitting the new box ( to replace the broken one )
they say i have to have a new 1 year contract !!!
Is this right ? Do i have to be obliged to a new minimum contract when i have been with them for 3 years ?
The guy is coming to install in the morning so a quick response would be really appreciated .