Letter / email from Sky - HD Box issue
I have had a letter and email (good communication I suppose) from Sky saying that their may be an issue with my relatively new Sky +HD 2TB box (latest up to date box).
It goes on to say that their might be an issue with my hard drive recording ability and I need to do a master reset. This will wipe everything I have recorded on my planner (which is already quite a lot) and although they are very apologetic, this has annoyed me greatly.
The hard drive appears to be recording perfectly and I have no issues so far (with any of it's facilities, not just recording).
Has anyone else had a letter ?
I am miffed already and thinking of having a winge at them.