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fido87456's picture
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Joined: 29/01/2009 - 08:50
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Pure Evoke Flow - Slow updating bbc listen again programs.

I finally got round to emailing Pure yesterday to complain that their BBC listen again listings aren't updated promptly enough (4 hours after yesterday's Archers had been aired, it still hadn't appeared on the radio (Mrs fido was not happy....), even though it was available minutes after airing on the iPlayer on my PC,  and via my Squeezebox.  I have known it take over 24 hours for some bbc listen again programs to appear on the evoke flow which is simply not good enough.

Anyhow, just thought I'd post their reply to my email in case anyone else is being annoyed by the same thing. They say they are working on speeding it up.  I hope they really are as I found a forum full of unhappy owners grumbling about the listen again function, and the general lack of promised firmware updates.

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The PURE help team has replied to your question:

Thanks for your email

I have passed your comments on to our database teams for consideration.

We are in the process of streamlining our listings to be updated more frequently than they currently are. We should have this down to 1 or 2 hour differences very soon.

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