All, I have had my AVR 500 for less than 7 weeks and already it is boxed and awaiting collection to be be returned to Arcam for fixing as the fans have started coming on every 30 min. I was told by the dealer that all the probs were solved and Arcam informed me that my unit was the latest spec,firmware,moded unit and that I would have no problems with it! This is just not acceptable.How can a company such as Arcam sell a product that has so many problems especially heat related issues?The fans are noisy. When it does not have a fault it sounds fantastic.I will give them one chance to resolve the issue which I pray that they do as it is superb in every other way.Now just got to wait 3 weeks for its expected return!!
Thu, 2011-06-16 14:14#1
Arcam AVR 500 BEWARE