Almost 12 months old, my iPhone 5 does not want to switch off (power down).
Seems like there is a problem with the power button.
I went into my local Vodafone shop (where I'd bought the phone) and the young chap said that "The power button is not covered by the warranty" !
Ummm, am I right in assuming that the reasonable life of a £600 mobile phone should be at least 12 months, and that the power button should be covered by any warranty?
When I started laughing in the shop and said that what he told me was ridiculous and would he mind if I recorded our encounter on the iphone he went very quiet.
As I'd bought it outright, they didn't have a trace of when I'd bought the phone, so while I dig out the receipt from my tax return files, and back up the phone, I thought I'd seek the combined forum wisdom on where I stand as a consumer.
Any advice most welcome.