Galaxy 2 broken
yesterday my Samsung Galaxy 2 dropped from the table and it stopped working. The screen stays black, but the buttons in the buttum light up with I turn it on. Any one knows what could be the problem?
Which isn't covered by the warranty
You don't need to tell them that it fell off the table, only that the screen stopped working.
I've heard stories about phones falling off the hood of a car while riding, and those were repaired under warranty because it was "a known problem"....
if the phone's still in warranty, the phone repair shop will be happy to repair it and claim from the manufacturer. There are certain classes of damage (such as water) that they'll just say "no" on, as the manufacturers won't payout on their warranty claim. Technically, they should fix this damage either, but if it's something that they can pass up to Samsung "screen failure" or similar, they'll probably do it just to make a quid. Not ethical, but that's their call!
If they're really cheeky, they'll charge you and make a warranty claim....!
Im gonna bring it back to the shop indeed. It fell from the table, but it hasnt have any damage. I will say it just stopped working.
Thanks for the comments guys!
im guessing you dont have insurance? it shouldnt cost too much
be careful
You are right, but I just red the warranty and Samsung gives 2 years of guarantee on the cell phone and 6 months on the battery. So, I sent it to the shop where I bought it. So, lets wait and see what they will do.
you are going need a new touch screen
Hope the shop sorts out your phone good luck.
The main problem would be that it fell of the table...
If the phone is still under warranty, just take it back to the store and have them figure it out.