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Site slowness - we need your help!

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John Duncan's picture
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RE: Site slowness - we need your help!

Tracing route to haymarket.vo.llnwd.net [178.79.195.246]
over a maximum of 30 hops:

  1    36 ms     1 ms     1 ms  192.168.79.1
  2    32 ms    31 ms    32 ms  gateway.uk.psie.net [154.32.253.1]
  3    32 ms    33 ms    32 ms  reserved.uk.murphx.net [109.170.249.82]
  4    33 ms    33 ms    33 ms  154.32.0.1
  5    46 ms    32 ms    41 ms  tge1-4.fr3.lon.llnw.net [195.66.224.133]
  6    32 ms    34 ms    36 ms  ve8.fr3.lcy1.llnw.net [68.142.125.90]
  7     *       68 ms    57 ms  cdn-178-79-195-246.lcy.llnw.net [178.79.195.246]

Trace complete.

Note that this isn't giving me a particular problem at the moment as am at work.  I did notice that cdn.code appeared to be taking forever last night (though didn't run a tracert, and am on Virgin there)

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simonlewis's picture
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RE: Site slowness - we need your help!

Microsoft Windows [Version 6.0.6002]Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\simon lewis>tracert cdn.code.heymarket.com

Tracing route to cdn.code.heymarket.com [107.20.206.69]over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  Broadcom.Home [192.168.1.1]  2    13 ms    13 ms    13 ms  86.54.183.225  3    13 ms    13 ms    13 ms  91.85.10.113  4    13 ms    13 ms    13 ms  86.54.135.181  5    13 ms    13 ms    13 ms  supanet.v18.lon-th3cr.spn.kcom.com [86.54.183.121]  6    13 ms    13 ms    13 ms  ldn-s10-rou-1041.UK.eurorings.net [134.222.146.52]  7    14 ms    14 ms    13 ms  ldn-s2-rou-1041.UK.eurorings.net [134.222.231.29]  8    96 ms    94 ms    95 ms  ldn-s2-rou-1101.UK.eurorings.net [134.222.228.93]  9    94 ms    97 ms    94 ms  nntr-s1-rou-1101.FR.eurorings.net [134.222.232.182] 10    88 ms    89 ms    89 ms  nyk-s2-rou-1021.US.eurorings.net [134.222.226.165] 11    96 ms    95 ms    95 ms  ahbn-s1-rou-1041.US.eurorings.net [134.222.227.134] 12    94 ms    95 ms    95 ms  ahbn-s1-rou-1001.US.eurorings.net [134.222.226.53] 13    95 ms    95 ms    95 ms  72.21.221.132 14    95 ms    95 ms    95 ms  72.21.220.53 15    95 ms   131 ms    95 ms  72.21.222.149 16     *        *        *     Request timed out. 17     *        *        *     Request timed out. 18     *        *        *     Request timed out. 19   106 ms    98 ms    99 ms  216.182.232.51 20     *        *        *     Request timed out. 21     *        *        *     Request timed out. 22     *        *        *     Request timed out. 23     *        *        *     Request timed out. 24     *        *        *     Request timed out. 25     *        *        *     Request timed out. 26     *        *        *     Request timed out. 27     *        *        *     Request timed out. 28     *        *        *     Request timed out. 29     *        *        *     Request timed out. 30     *        *        *     Request timed out.

Trace complete.

C:\Users\simon lewis>

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Andy Clough's picture
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RE: Site slowness - update

simonlewis wrote:

I'm doing it right now, how do you screen shot. ?

It's shift/apple/4 on a Mac, Alt-print/screen on a PC which copies it to the clipboard, then save it as a jpeg file.

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John Duncan's picture
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RE: Site slowness - update

simonlewis wrote:

I'm doing it right now, how do you screen shot. ?

On windows - Alt-PrintScreen will copy the active window into the clipboard.  You can then run MSPaint and paste the screenshot into there (Ctrl-V), and save it as a jpg file. 

Then host it on flickr or whatever and paste it here.  If you can't be -rsed with the hosting/flickr thing, mail the file to me at the address below and I'll sort it out for you.

 

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chebby's picture
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RE: Site slowness - we need your help!

simonlewis wrote:

Microsoft Windows [Version 6.0.6002]Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\simon lewis>tracert cdn.code.heymarket.com

Tracing route to cdn.code.heymarket.com [107.20.206.69]over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  Broadcom.Home [192.168.1.1]  2    13 ms    13 ms    13 ms  86.54.183.225  3    13 ms    13 ms    13 ms  91.85.10.113  4    13 ms    13 ms    13 ms  86.54.135.181  5    13 ms    13 ms    13 ms  supanet.v18.lon-th3cr.spn.kcom.com [86.54.183.121]  6    13 ms    13 ms    13 ms  ldn-s10-rou-1041.UK.eurorings.net [134.222.146.52]  7    14 ms    14 ms    13 ms  ldn-s2-rou-1041.UK.eurorings.net [134.222.231.29]  8    96 ms    94 ms    95 ms  ldn-s2-rou-1101.UK.eurorings.net [134.222.228.93]  9    94 ms    97 ms    94 ms  nntr-s1-rou-1101.FR.eurorings.net [134.222.232.182] 10    88 ms    89 ms    89 ms  nyk-s2-rou-1021.US.eurorings.net [134.222.226.165] 11    96 ms    95 ms    95 ms  ahbn-s1-rou-1041.US.eurorings.net [134.222.227.134] 12    94 ms    95 ms    95 ms  ahbn-s1-rou-1001.US.eurorings.net [134.222.226.53] 13    95 ms    95 ms    95 ms  72.21.221.132 14    95 ms    95 ms    95 ms  72.21.220.53 15    95 ms   131 ms    95 ms  72.21.222.149 16     *        *        *     Request timed out. 17     *        *        *     Request timed out. 18     *        *        *     Request timed out. 19   106 ms    98 ms    99 ms  216.182.232.51 20     *        *        *     Request timed out. 21     *        *        *     Request timed out. 22     *        *        *     Request timed out. 23     *        *        *     Request timed out. 24     *        *        *     Request timed out. 25     *        *        *     Request timed out. 26     *        *        *     Request timed out. 27     *        *        *     Request timed out. 28     *        *        *     Request timed out. 29     *        *        *     Request timed out. 30     *        *        *     Request timed out.

Trace complete.

C:\Users\simon lewis>

You spelt Haymarket as 'Heymarket'.

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simonlewis's picture
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RE: Site slowness - update

Thanks both, already copy & pasted. Smile

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simonlewis's picture
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RE: Site slowness - update

@ chebby, -does that mean i have to do it again ?

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chebby's picture
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RE: Site slowness - update

Tracing route to haymarket.vo.llnwd.net [87.248.210.254]over a maximum of 30 hops:  1    <1 ms    <1 ms    <1 ms  10.0.1.1  2     8 ms    11 ms    29 ms  cpc4-pmth11-2-0-gw.6-1.cable.virginmedia.com [213.104.148.1]  3    10 ms     7 ms     7 ms  cosh-core-1b-ae1-1114.network.virginmedia.net [80.3.163.245]  4    11 ms    11 ms    71 ms  glfd-bb-1b-ae4-0.network.virginmedia.net [212.43.163.213]  5    10 ms    11 ms    11 ms  glfd-bb-1a-ae0-0.network.virginmedia.net [213.105.172.5]  6    15 ms    14 ms    15 ms  popl-bb-1b-ae7-0.network.virginmedia.net [213.105.159.62]  7    14 ms    22 ms    22 ms  popl-bb-1c-ae1-0.network.virginmedia.net [213.105.159.190]  8     *        *        *     Request timed out.  9    17 ms    23 ms    24 ms  tge7-6.fr3.lon.llnw.net [87.248.208.141] 10    28 ms    23 ms    29 ms  ve5.fr4.lon.llnw.net [69.28.171.138] 11    68 ms    18 ms    24 ms  cdn-87-248-210-254.lon.llnw.net [87.248.210.254]Trace complete.

 

Another one....

Tracing route to haymarket.vo.llnwd.net [87.248.210.254]over a maximum of 30 hops:  1    <1 ms    <1 ms    <1 ms  10.0.1.1  2   129 ms    43 ms    37 ms  cpc4-pmth11-2-0-gw.6-1.cable.virginmedia.com [213.104.148.1]  3    12 ms     8 ms    10 ms  cosh-core-1b-ae1-1114.network.virginmedia.net [80.3.163.245]  4    11 ms    11 ms    11 ms  glfd-bb-1b-ae4-0.network.virginmedia.net [212.43.163.213]  5    11 ms    11 ms    11 ms  glfd-bb-1a-ae0-0.network.virginmedia.net [213.105.172.5]  6    12 ms    15 ms    22 ms  popl-bb-1b-ae7-0.network.virginmedia.net [213.105.159.62]  7    16 ms    13 ms    31 ms  popl-bb-1c-ae1-0.network.virginmedia.net [213.105.159.190]  8    13 ms    15 ms    15 ms  tele-ic-5-ae0-0.network.virginmedia.net [213.105.159.117]  9    21 ms    28 ms    19 ms  tge7-6.fr3.lon.llnw.net [87.248.208.141] 10    18 ms    22 ms    15 ms  ve5.fr4.lon.llnw.net [69.28.171.138] 11    19 ms    19 ms     *     cdn-87-248-210-254.lon.llnw.net [87.248.210.254] 12    25 ms    19 ms    19 ms  cdn-87-248-210-254.lon.llnw.net [87.248.210.254]Trace complete.

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simonlewis's picture
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RE: Site slowness - update

 

Microsoft Windows [Version 6.0.6002]Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\simon lewis>tracert cdn.code.haymarket.com

Tracing route to haymarket.vo.llnwd.net [87.248.210.254]over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  Broadcom.Home [192.168.1.1]  2    13 ms    13 ms    13 ms  86.54.183.225  3    14 ms    13 ms    12 ms  91.85.10.117  4    13 ms    13 ms    13 ms  62.164.130.61  5    13 ms    13 ms    15 ms  supanet.v19.lon-gs2cr.spn.kcom.com [86.54.183.193]  6    15 ms    23 ms    27 ms  tge1-4.fr3.lon.llnw.net [195.66.224.133]  7    14 ms    24 ms    29 ms  ve5.fr4.lon.llnw.net [69.28.171.138]  8    14 ms    13 ms    42 ms  cdn.code.haymarket.com [87.248.210.254]

Trace complete.

C:\Users\simon lewis>

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professorhat's picture
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RE: Site slowness - update

Seems very slow at the moment - am on Plusnet not Virgin Media.

 

Traceroute has started…

 

traceroute: Warning: cdn.code.haymarket.com has multiple addresses; using 87.248.203.254

traceroute to haymarket.vo.llnwd.net (87.248.203.254), 64 hops max, 72 byte packets

 1  <internal IP removed!>  1.345 ms  0.987 ms  0.899 ms

 2  lo0-central10.pcl-ag01.plus.net (195.166.128.182)  11.760 ms  13.748 ms  11.211 ms

 3  link12-central10.pcl-gw02.plus.net (84.93.249.22)  12.482 ms  11.293 ms  11.934 ms

 4  xe-0-2-0.pcl-cr02.plus.net (212.159.1.2)  11.256 ms  10.799 ms  12.112 ms

 5  ae1.ptw-cr02.plus.net (195.166.129.2)  14.745 ms  20.702 ms  12.592 ms

 6  tge2-3.fr4.lon.llnw.net (195.66.236.133)  12.343 ms  19.678 ms  10.516 ms

 7  tge13-1.fr3.ams.llnw.net (69.28.189.118 )  27.207 ms  18.334 ms  17.787 ms

 8  ve5.fr4.ams.llnw.net (69.28.172.114)  19.853 ms  22.140 ms  33.410 ms

 9  cdn-87-248-203-254.ams.llnw.net (87.248.203.254)  19.570 ms  17.775 ms  49.179 ms

 

 

nopiano's picture
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RE: Site slowness - update

I'd like to help but the links don't seem to have instructions for Apple Mac.  But I don't need a program to tell me it is slooooow.  And I use Virginmedia, though would switch if I didn't have so many email addreses with them.

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professorhat's picture
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RE: Site slowness - update

nopiano wrote:

I'd like to help but the links don't seem to have instructions for Apple Mac.  But I don't need a program to tell me it is slooooow.  And I use Virginmedia, though would switch if I didn't have so many email addreses with them.

For Mac:

1. Go to the Applications folder in the Finder.

2. Go into the Utilities folder and double click on the Network Utility to open it.

3. Click on the Traceroute tab and then type cdn.code.haymarket.com into the box and click the Trace button.

4. Once completed, copy and paste the results from the results box into a new reply on the forum.

 

relocated's picture
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Posts: 964
RE: Site slowness - we need your help!

 

Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

 

C:\Documents and Settings\Us>tracert cdn.code.haymarket.com

 

Tracing route to cdn.code.haymarket.com [87.248.210.253]

over a maximum of 30 hops:

 

  1     1 ms     1 ms    <1 ms  router [192.168.2.1]

  2    35 ms    37 ms    43 ms  lo0-central10.ptw-ag03.plus.net [195.166.128.197

]

  3    35 ms    35 ms    35 ms  link7-central10.ptw-gw01.plus.net [84.93.248.76]

 

  4    84 ms    63 ms    35 ms  xe-7-2-0.ptw-cr01.plus.net [212.159.1.20]

  5     *        *        *     Request timed out.

  6     *       35 ms    35 ms  cdn-87-248-210-253.lon.llnw.net [87.248.210.253]

 

 

Trace complete.

 

C:\Documents and Settings\Us>

 

Well if this is correct it is the most complicated thing I've ever done on a computer [but I did need help with the screen shot malarky].

If it is useless let me know and I'll have another go.

Edit: I'm on Plusnet as well, just in case that isn't known by the above.  Also it took 1 minute+ to get through.  When I did the test I was streaming music from my iPad Mini to the ATV.

 

 

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Posts: 8215
RE: Site slowness - we need your help!

Tracing route to haymarket.vo.llnwd.net [87.248.210.254]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1

2 * * * Request timed out.

3 16 ms 22 ms 21 ms lo0-central10.ptw-ag01.plus.net [195.166.128.195]

4 16 ms 16 ms 15 ms link10-central10.ptw-gw02.plus.net [84.93.248.18]

5 15 ms 16 ms 15 ms xe-0-2-0.ptw-cr02.plus.net [212.159.1.18]

6 17 ms 22 ms 23 ms tge2-3.fr4.lon.llnw.net [195.66.236.133]

7 16 ms 22 ms 23 ms ve8.fr3.lon.llnw.net [68.142.125.89]

8 16 ms 16 ms 23 ms ve5.fr4.lon.llnw.net [69.28.171.138]

9 16 ms * 16 ms cdn-87-248-210-254.lon.llnw.net [87.248.210.254]

Trace complete.

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laserman16's picture
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Joined: 23 Nov 2007
Posts: 2256
RE: Site slowness - we need your help!

Tracing route to haymarket.vo.llnwd.net [87.248.210.254]

over a maximum of 30 hops:

 

  1     9 ms     7 ms     7 ms  cpc8-brom10-2-0-gw.16-1.cable.virginmedia.com [8

2.44.72.1]

  2     8 ms     7 ms     7 ms  wolv-core-2a-ae7-613.network.virginmedia.net [80

.3.146.193]

  3     9 ms    11 ms    11 ms  manc-bb-1c-ae12-0.network.virginmedia.net [213.1

05.159.141]

  4    10 ms    12 ms    11 ms  manc-bb-1d-ae2-0.network.virginmedia.net [62.253

.174.93]

  5     9 ms    12 ms    10 ms  brhm-bb-1c-ae9-0.network.virginmedia.net [62.253

.174.129]

  6     *       16 ms    13 ms  tcl5-ic-2-ae0-0.network.virginmedia.net [212.250

.15.210]

  7    15 ms    15 ms    24 ms  tge5-3.fr3.lon2.llnw.net [68.142.84.197]

  8    20 ms    19 ms    25 ms  ve6.fr4.lon.llnw.net [68.142.88.221]

  9    16 ms    14 ms    12 ms  cdn-87-248-210-254.lon.llnw.net [87.248.210.254]

 

 

Trace complete.