Please ditch Zinio for a more professional service
I've been a consumer of the digital editions since they started. As I live in Holland it saves me a bunch of cash, BUT I find the quality of service leaves a lot to be desired. For example there has been at least 2 occasions where the content from What HiFi has not been checked before being uploaded, but that is easily (albeit annoying to have to do) fixed. However this schoolboy error should never have happened.
What is really annoying me is that the Zinio no longer lets me access any of the magazines downloaded in 2011, this does not just limit it's self to What HiFi but every single magazine I have ever paid for. Especially annoying as I know 100% that they all sit their on my iPAD waiting to be read. In all honesty I will be searching to refunds on the previous magazines if I cannot get them back, which again is more than a pain for all involved.
If I go to the Zinio help, I end up clicking through to a bunch of blank screens which is less that cool, and to be honest not what I expect from a company that touts it's self so highly.
So please for the love of all things good, please change your supplier. This is starting to really get beyond a joke now.
PS. you also really should change the presentation of some of the pages to actually make them readable on digital media. It is a bit sad to not ever be able to read double landscape pages in ful screen as they auto turn on iPad to a portrate view. This makes reading the page that is your "recomended system build around a single compnonent" usless. After all, you really should be aware by now that Digital and Paper media are in fact different! Time to mature I think.