Have your say & ask the experts!

My IGrados i got with the mag subscription are broke what do i do?

8 replies [Last post]
Phil77
Phil77's picture
Offline
Joined: 18 Oct 2009
Posts: 47

When i went to the Manchester show i signed up for What Hi-Fi mainly to get the Igrados and i have only just tried them a few days ago and the left speaker phone is crackling so bad i cant even recognise my music. Obviously they are faulty so where do i stand can i get a replacement from the mag or from Grado makers?

Andrew Everard
Andrew Everard's picture
Offline
Joined: 30 May 2007
Posts: 29046
Re: My IGrados i got with the mag subscription are broke what do
Phil77:
i signed up for What Hi-Fi mainly to get the Igrados

Golly, you know how to win people over, don't you? Wink

Notwithstanding, please email us with your name and address, and we'll look into it...

__________________

Consulting Editor, What Hi-Fi? Sound and Vision/whathifi.com  Audio Editor, Gramophone

Phil77
Phil77's picture
Offline
Joined: 18 Oct 2009
Posts: 47
Re: My IGrados i got with the mag subscription are broke what do

Thanx Andrew ive sent an email...


 my post was abit short i sent it before in a rush i obviously signed up for the cheaper price and the fantastic mag that is What Hi-Fi :0

Andrew Everard
Andrew Everard's picture
Offline
Joined: 30 May 2007
Posts: 29046
Re: My IGrados i got with the mag subscription are broke what do

Received and forwarded

__________________

Consulting Editor, What Hi-Fi? Sound and Vision/whathifi.com  Audio Editor, Gramophone

Phil77
Phil77's picture
Offline
Joined: 18 Oct 2009
Posts: 47
Re: My IGrados i got with the mag subscription are broke what do

Well i sent the faulty Igrados back about 2 weeks ago and still not got my new ones any ideas?

Clare Newsome
Clare Newsome's picture
Offline
Joined: 4 Jun 2007
Posts: 13733
Re: My IGrados i got with the mag subscription are broke what do

Sorry to hear that - please email us again and we'll do some digging....

__________________

Group PR Manager - Computers Unlimited;

Former Group Editor of What Hi-Fi? Sound and Vision and Whathifi.com

Twitter: @ClareNewsome

Phil77
Phil77's picture
Offline
Joined: 18 Oct 2009
Posts: 47
Re: My IGrados i got with the mag subscription are broke what do

Email sent thanks Clare

Phil77
Phil77's picture
Offline
Joined: 18 Oct 2009
Posts: 47
Re: My IGrados i got with the mag subscription are broke what do

Can i just again make another comment about this, i was told over 10 days ago now my new pair had been sent i have still not received them and i have also emailed can something be done about this its been going on for ages now and like i said i purchased an ipod touch especialy to go with these headphones...

Phil77
Phil77's picture
Offline
Joined: 18 Oct 2009
Posts: 47
Re: My IGrados i got with the mag subscription are broke what do

Just like to say my Igrados have just turned up i had given up on them to be honest but thanks WHF anyway much appreciated...