February Magazine
Hi there, My copy arrived today however, there are xerox like burns on pages 81 and 88 where the writing is not legible. I don't know if anyone has experienced the same problem. I can send you a scanned version if required.
How do I go about getting a replacement?
Thanks Andrew - just surprised it got through the quality control side, I shall contact them on Monday!
Got mine as well and it has the same problem. Any chance the Olive 4HD review can be posted online as the District 9 review (on page 89) already has been? Otherwise I'll give the subscriptions line a call tomorrow.
Apologies for this folks. Sounds like there's been some sort of printing error. Will check as soon as we're all back in the office on Monday.
Same problem for me also (as well as the postman having had a slight chew on my copy as well !) - in the interests of saving the environment etc would be happy for the Olive review to be posted online (found the District 9 review thanks) rather than you send out loads of replacement copies for the sake of 2 columns. Cheers.
Mine's fine, so not all copies are affected.
mines the same - well def the district 9 review 2 inches in from edge
Mine has the same problem as well. If you can post the reviews online, I'd be happy to read them on the website rather than waste paper on a completely new magazine for the sake of 2 pages.
I'm sure someone'll be on the case in the morning.
just to confirm both page 81 and 88 are bad
Well i've randomly opened three of the boxes of new issues we have here, and all are OK - but then subscribers get the very first copies to come off the printing presses, so I'd suggest there was an early printing issue that was soon spotted and resolved (but sadly not resolved soon enough for those early copies!) I will flag it up to the printer....
Apologies for that. The District 9 review is already online; we'll get the Olive review online later this morning.
Just received my copy 5 mins ago, mine is perfectly okay![]()
shado:Hi there, My copy arrived today however, there are xerox like burns on pages 81 and 88 where the writing is not legible. I don't know if anyone has experienced the same problem. I can send you a scanned version if required.
How do I go about getting a replacement?
Mines okay.
Unfortunately, the method Haymarket adopt to print their mags sometimes imperfections can occur.
The usual method for lithographic printing is known commonly as "sheet-fed". This is normally used for short-medium runs. However, due to the shear numbers printed by Haymarket they use a method known as "WEB printing" (not related to computers). This allows the print machines to run at twice the speed (potentially) of sheet-fed. Consequently, the machine "minders" can miss the odd page or paragraph.
The joys of the printing industry.
Bah! Mine's missing ALL it's pages! AND the cover AND even the plastic bag it comes in! Harrumph!!! ![]()
Hi, Could someone tell me how the philips 40 9704 tv review went please.
Thanks
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Given that you have it so early, I assume it's a subscription copy.
Apologies for the printing problem, and if you call 08456
777 813 or email Whathifi@servicehelpline.co.uk our subs people will arrange a replacement.
Consulting Editor, What Hi-Fi? Sound and Vision/whathifi.com Audio Editor, Gramophone