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plastic penguin's picture
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Posting is becoming very frustrating.
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Why do I get "Access Denied" after I make a post. Over the past two weeks it's become worse. This morning I had to post the same thing three times. Also when I log-in it simply doesn't log in. Either I have to try multiple times or if I come out of the forum and go back in it sometimes works.

Terribly annoying, especially when I've made a long post and have start all over again.

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BIGBERNARDBRESSLAW's picture
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RE: Posting is becoming very frustrating.

There certainly are a lot of problems with the forums. It's incredibly slow at times, logs me out in the middle of posting, and then (sometimes) takes 2 attempts to get back in.

I've just got Infinity, but it feels like dial up on this site sometimes.  :?

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chebby's picture
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RE: Posting is becoming very frustrating.

The most common problem seems to be those 'lost' posts. You know, the ones that read...

"_____________________________"

I avoid that by waiting a few seconds then clicking 'reload' on the browser. When presented with the little grey box, click 'resend' and all is well.

However, too many people will click 'back' on their browser instead and find their post has vanished.

"We are currently awaiting the loading of our complement of small lemon-soaked paper napkins for your comfort, refreshment and hygiene during the journey."

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RE: Posting is becoming very frustrating.

I often find myself "logged out" after pressing "save".

"We should no more let numbers define audio quality than we should let chemical analysis be the arbiter of fine wines."  Nelson Pass

plastic penguin's picture
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RE: Posting is becoming very frustrating.

Then there's the darn Samsung ad (full screen) that conveniently pops up when logging in.

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plastic penguin's picture
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RE: Posting is becoming very frustrating.

Tried to get into the site and this came up:

 

              
Page Could Not Be Loaded

Sorry, the page you are looking for is temporarily unavailable. Please try again later.

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RE: Posting is becoming very frustrating.

I know the feeling. That's why I hardly reply anymore.

Most of the time, after I typed a reply and hit the "save" button, I first need to fill out some hardly readable characters and need to "save" again. And then the whole reply is gone.

I don't even think about giving it another try.

 

The big pop up adds are VERY ANNOYING. But we don't pay for it, the adders do, so I doubt they're going to take them away. 

Bugging a few subscribers that buy the magazine isn't such a big issue as losing a big sponsor.

 

I wonder how many times I'll have to post this message.

plastic penguin's picture
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RE: Posting is becoming very frustrating.

Don't get me wrong: I've nothing against adverts, that makes a healthy revenue for Haymarket. What bugs me is when you try and log in this huge advert comes across from right to left like a curtain. Can you get rid of it so you can continue logging in? Nah. I have to come right out and start again.

BTW, this is my second attempt at posting this.

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RE: Posting is becoming very frustrating.

kevinJ wrote:

The big pop up adds are VERY ANNOYING. But we don't pay for it, the adders do, so I doubt they're going to take them away. 

But...like I said in the other recent thread about ads, it doesn't have to be that way. There's a million and one amateur forums out there run on PhP or vBulletin, they don't seem to need half as many pop-up ads as this to stay afloat, and they don't have the same technical issues.  Someone presumably at Haymarket has consciously decided that the forum should runs the way it does, including deciding on the number and type of adverts needed to keep the thing financially afloat. Obviously they've not consciously decided to invent the technical issues! But what I'm saying is, it's not like there isn't a solution to either of the site's two main problems (the technical issues and too many ads), it's just, I suspect, there's far too much red tape in the way of adopting one.
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RE: Posting is becoming very frustrating.

chebby wrote:

The most common problem seems to be those 'lost' posts. You know, the ones that read...

"_____________________________"

 

And I just thought it was my inability to come to terms with posting on a new site - took me three tries to post my first ever post

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RE: Posting is becoming very frustrating.

BIGBERNARDBRESSLAW wrote:

There certainly are a lot of problems with the forums. It's incredibly slow at times, logs me out in the middle of posting, and then (sometimes) takes 2 attempts to get back in.

I've just got Infinity, but it feels like dial up on this site sometimes.  :?

On Virgin but also feels like dial up as well at times, almost like its having a good think about things before it executes.

Just logged out because I was shown as logged in, except when I wanted to post when I was shown as logged out.

Closed my browser, re-opened it and was shown as logged in and able to post.

BTW do not have problems on other sites.

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RE: Posting is becoming very frustrating.

As ever, all I can do is apologise, and say that I have brought this thread to the attention of our Digital Media people.

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RE: Posting is becoming very frustrating.

I too can only apologise. Is this good enough? Frankly, no, the technical issues are deeply frustrating (they affect us too, so I know exactly how you all feel) and I've brought them to the attention of our technical team. Unfortunately the 'logging out' issue isn't just affecting whathifi.com, I'm told it's affecting one or two other Haymarket sites as well and we're busy looking into what's causing it.

As for the rollover ads, we need to raise advertising revenue to pay for the site (which is still free), but the size and frequency of the ads is something I've raised already with our commercial team.

All I can say is please bear with us while we try and resolve these issues. Your patience is much appreciated.

Editor-in-Chief of What Hi-Fi? and whathifi.com

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RE: Posting is becoming very frustrating.

Thank you Andrew and Andy for the reply. Smile

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RE: Posting is becoming very frustrating.

laserman16 wrote:

Thank you Andrew and Andy for the reply. Smile

+1 

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RE: Posting is becoming very frustrating.

laserman16 wrote:

Thank you Andrew and Andy for the reply. Smile

 

We can only wait... :doh:  But i'm going no where !!! Wink

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